New employers
Get Xero Payroll, employee records, STP and super settings established on a practical footing.
Payroll, STP & super support
Practical support when payroll, STP or super needs sorting out.
Xero Payroll support for small businesses that need help with setup, troubleshooting, reconciliations, Single Touch Payroll reporting and end-of-year finalisation — without outsourcing every pay run.
Xero Payroll setup and troubleshooting
STP corrections and finalisation
Payroll and super reconciliations
PAYG withholding and IAS support
Payroll support is provided for businesses using Xero Payroll. Based in Albany Creek, supporting clients across Brisbane North and Australia-wide.
Who this is for
Support for businesses managing payroll in Xero.
This service is designed for small businesses that generally manage their own pay runs but need an accountant to help set things up properly, resolve problems and keep payroll reporting aligned with the accounts.
Xero Payroll users
Troubleshoot payroll settings, employee records, leave, super or STP reporting issues.
Growing businesses
Keep payroll and super processes manageable as employee numbers and reporting obligations increase.
Bookkeeping clients
Add payroll, STP and super support to a broader bookkeeping, BAS or accounting engagement.
What's included
Help with the parts of payroll that need an accountant's eye.
Support can be tailored around Xero setup, troubleshooting, reporting, reconciliations and the practical payroll needs of your business.
Xero Payroll setup reviews
Employee and pay-template setup
Payroll troubleshooting
STP setup, updates and corrections
EOFY payroll checks and finalisation
Payroll clearing and liability reconciliations
Superannuation setup and troubleshooting
Super liability reconciliations
PAYG withholding and IAS support
Ad hoc payroll support
Keep payroll simple, explainable and connected to the accounts.
Payroll problems often start with small setup issues or balances that are never properly reconciled. Fixing those foundations makes the process easier to manage and gives you clearer information.
Cleaner payroll and super liability balances
Fewer unexplained differences at BAS or year end
STP records that agree with the payroll file
A simpler process for handling employee and super changes
Practical support when something does not look right
Why clients choose 85 Accounting
Payroll support with the broader accounting picture in mind.
Direct access
Deal directly with the accountant reviewing the payroll, super and reporting issue.
Practical explanations
Understand what has gone wrong, what needs changing and how to keep the process manageable.
Bigger picture
Payroll and super are reviewed alongside bookkeeping, IAS, BAS and year-end accounting rather than in isolation.
How it works
Start with the issue, then simplify the process.
Review the setup
Look at the Xero organisation, employee records, payroll settings and relevant balances.
Identify the problem
Trace incorrect settings, unreconciled liabilities or reporting differences back to their source.
Correct and reconcile
Make the required Xero, STP, IAS or super adjustments and bring balances back into line.
Keep it manageable
Leave you with a clearer process and practical guidance for handling payroll going forward.
Frequently asked questions
Payroll, STP and super FAQs.
Do you process payroll every week or fortnight?
Yes, in some cases. Simple regular pay runs may be supported where the payroll is straightforward, such as director or owner-only payroll, particularly where this forms part of a broader bookkeeping or accounting engagement.
Do you support payroll software other than Xero?
Payroll support is currently provided for businesses using Xero Payroll. Keeping the service Xero-focused makes it easier to provide efficient setup, troubleshooting and reconciliation support.
Can you fix incorrect payroll or STP reporting?
Yes. The payroll file and STP reporting can be reviewed, differences identified and the appropriate corrections or update events prepared.
Can you help reconcile payroll and super balances?
Yes. Payroll clearing, PAYG withholding and superannuation liability accounts can be reviewed and reconciled so the amounts in Xero agree with what has been reported and paid.
Do you handle EOFY STP finalisation?
Yes. Payroll records can be checked and reconciled before the STP finalisation declaration is completed, reducing the risk of finalising figures that do not agree with the accounts.
How do IAS lodgements fit into the service?
Where PAYG withholding is reported through an IAS, payroll figures can be reconciled to the amounts lodged. IAS preparation and lodgement can also be included as part of an ongoing bookkeeping or compliance engagement.
Related services
Keep payroll connected to your bookkeeping and reporting.
Bookkeeping & Xero
Keep payroll transactions, super liabilities and employee payments accurately reflected in the accounts.
BAS & IAS lodgements
Reconcile PAYG withholding and payroll figures to the amounts reported to the ATO.
Business accounting
Bring wages, super and payroll liabilities into the wider year-end accounting and tax picture.
Let's talk
Need help getting Xero Payroll, STP or super back into line?
Tell me what is not working or what you need checked. We can work out the practical next step without making the process more complicated than it needs to be.